Enterprise Software Development · Small Business · Est. 2017
Mission-Critical IT.
Global Scale. Proven Delivery.
Software · Cloud · Global Logistics · Biosurveillance · AI
MSS delivers complex enterprise software for federal missions. For over 30 years, our team has designed, built and deployed mission-critical global systems, including the first-ever cloud-deployed warfighter system for DTRA, a global logistics platform used in 70+ countries, and a biosurveillance network active across 20+ nations.
A mature small business with a proven tiger team
Mission Support Solutions is an Arlington, Virginia small business, founded in 2017 and led by a Chief Solutions Architect with 30+ years of delivering mission-critical global systems for U.S. federal agencies.
Our software architects, developers, database, cloud and cybersecurity specialists have worked together for more than 15 years. The team that designs the solution is the team that delivers it, and the government’s own CPARS ratings show the result: Exceptional, every period.
| Company | Snapshot |
|---|---|
| Founded | 2017 · Arlington, VA |
| Status | Small business · S-Corp |
| NAICS | 541511 · 541512 · 541519 |
| CAGE | 80RL5 |
| Past performance | Exceptional CPARS, 6+ years |
| Global reach | Systems deployed in 70+ countries |
| Key clients | DTRA · DoD · federal agencies |
| Core offerings | Full-lifecycle enterprise software · LOGI-MAN global logistics platform (FedRAMP-authorized cloud) · solution architecture for prime teaming |
Full-spectrum enterprise software for global federal missions
From global biosurveillance networks to international logistics platforms, MSS architects, builds and sustains complex systems that operate at global scale.
Global Logistics Management System
End-to-end global logistics: procurement, warehousing, shipping, travel and translation. DTRA’s first cloud-deployed warfighter system, now offered as LOGI-MAN.
Global Biosurveillance
Designed and deployed a global human and animal disease surveillance network, active in 20+ countries today with real-time detection and threat intelligence.
Cloud-Native Modernization
Legacy modernization onto FedRAMP-authorized cloud, serverless containers and CI/CD pipelines, from the team behind a DoD cloud first.
Zero Trust Security
Security as architecture, embedded from requirements through global deployment. NIST 800-53 and CMMC-aligned controls in every system we design.
Mission Intelligence Dashboards
Role-based, real-time analytics aligned to your command structure, so program managers get the right information at the right time, anywhere in the world.
AI-Driven Program Management
Machine-learning models for cost estimating, risk prediction and automated reporting, plus AI agents connected through secure MCP integration.
The MSS Solutioning Framework
30 years refining a repeatable, mission-centric approach — applied to global systems spanning dozens of countries, consistently delivering on time, on budget, and beyond expectations.
Mission-Centric Design
We shadow your key personnel, map your exact global workflows, and architect solutions around your mission. Your processes — across every country of operation — drive our technology choices.
Human-Centered UX
Every interface is designed for the specific cognitive demands of each user role — intuitive, efficient, and tailored for rapid adoption with zero mission disruption, across languages and cultures.
Agile Co-Development
Stakeholders co-create every module. Rapid prototyping in under 30 days keeps your team engaged and ensures alignment at every sprint — even for global, multi-country deployments.
Knowledge & Business Intelligence
We capture essential mission data across global operations and build powerful BI visualizations that put critical intelligence at Program Managers' fingertips — in real time, anywhere in the world.
5-Year Cost Justification
Every recommendation includes a 5-year ROI analysis. We write the cost savings commitment into the proposal and prove it during delivery. That's the MSS standard.
Delivery Lifecycle
- 01AS-IS Assessment & DiscoveryBusiness process analysis, stakeholder interviews, global workflow mapping, gap identification
- 02TO-BE Architecture & RoadmapSolution options with cost, schedule, risk, and global deployment profiles
- 03Rapid Prototyping (<30 days)Core module demos for iterative stakeholder feedback across all geographies
- 04Agile Development SprintsBi-weekly touchpoints, continuous integration, user acceptance testing
- 05Global Deployment & TrainingIn-country rollout, role-based certification training, multi-language support
- 06Continuous Ops & SupportHelp desk, 6-month release cycles, CCB governance, quarterly mission reviews
One Platform.
Full Logistics Lifecycle.
The first cloud-deployed warfighter system for DTRA — proven in 70+ countries.
Order → Warehouse → Transport, plus Travel and Translation · Built by MSS and Neogic
Logistics shouldn’t take five systems
Today
Procurement tool
Warehouse system
Shipping tracker
Travel booking
Spreadsheets & email
LOGI-MAN
One workflow, one record, one source of truth — from request to delivery.
No single FedRAMP-authorized COTS product covers procurement, warehousing, transportation and personnel logistics. Agencies stitch tools together — re-keying data, losing visibility at every hand-off, and paying for every seam. LOGI-MAN replaces that stack with one affordable platform.
Why LOGI-MAN
Proven: DTRA’s first cloud-deployed warfighter system
Ran DTRA logistics in 70+ countries, 2019–2025, with Exceptional CPARS every period.
One operational picture
Agencies, primes, integrators and warehouse teams work every request on one platform, seeing the same real-time information.
Right information, right role
Each user sees only what their workflow tasks need. Wizards guide every entry.
Zero-risk transition
Live on day one. Legacy requests close out in parallel while new work starts.
Rapid emergency deployment
Reconfigured for a COVID-19 task order 30 days early, and for Ukraine surge funding.
AI-integrated
Built-in MCP server, natural-language requests and machine-learning cost estimates.
Serverless multi-tenant SaaS
Deploys to Azure, AWS or Google Cloud in under a week — one instance per customer.
MSS-owned
Primes can license and brand LOGI-MAN under their own name: a government-accepted platform on day one.
See every module, screenshot and security detail
Explore LOGI-MAN at logi-man.com → Modules · email notifications · related requests · Excel import/export · serverless architecture · request a demoSix years. Measured results.
MSS designed the platform written into the winning proposal for DTRA’s $180M Threat Reduction Logistics Services contract, then delivered it, at the Exceptional level, for six years.
Annual cloud hosting cost reduction. 100+ system change requests delivered on budget and on schedule.
Six years with no government data compromised. 213 NIST SP 800-53r5 controls; whitelisted by DISA and DTRA IT.
A COVID-19 task order expansion designed, built, tested and deployed before contract start.
Government-measured logistics accuracy (3,374 of 3,384 requests); 99% report accuracy.
Maintenance updates with zero downtime. 1,000+ complex logistics requests handled each year.
1,624 help desk tickets resolved. Users rated the system “light years better” than the one it replaced.
DTRA THIRD-PARTY ASSESSOR — “One of the best SSPs we have seen. Should be used by other Programs.”
Role: key subcontractor · Contract HDTRA118D0010 / TO HDTRA1-19-F-0019 · Period of performance: Jan 2019 – Jul 2025 · Prime contract value $180M
DTRA’s first cloud-deployed warfighter system
A FedRAMP-hosted platform covering procurement, warehousing, shipping, travel and translation, later extended to the U.S. State Department, U.S. Coast Guard and the UN International Organization for Migration.
A network still active in 20+ countries
Our founder led the design, development and deployment of DTRA’s global human and animal biosurveillance systems, scaling from 3 people to 35 FTEs. The delivery earned the prime a $100M sole-source extension.
Built for federal trust
Agencies and prime contractors don't get second chances on global systems. Neither do we — and in 30+ years, we've never needed one.
Tiger team continuity
Architects, developers, DBAs, cloud and cybersecurity specialists who have worked together for 15+ years. The people who design the solution deliver it.
Global system specialists
Our landmark systems span dozens of countries. We know how to design, deploy and sustain complex IT at global scale.
Working prototypes, not slides
Stakeholders see real capability within 30 days and co-create every module, which removes adoption risk.
Process-first architecture
We model your AS-IS workflows before writing a line of code, so every design is a real, implementable system and every delivery avoids rework.
Proven at the Exceptional level
Two global systems for two different primes, both delivered at the highest performance level and both still in use.
Day-or-night commitment
Global missions don’t stop at 5 p.m. Across time zones and deadlines, we stay until the mission is complete.
One team. 15+ years together.
A cohesive tiger team of senior software professionals who built landmark global systems and delivered Exceptional performance, together.
David Margison
Founder & Chief Solutions Architect
30+ years designing and delivering global mission-critical IT for federal and international agencies. Led the design and implementation of the DTRA global logistics system and the global biosurveillance network, both delivered at the Exceptional level.
Ben Johnson
Development Team Lead
15+ years leading LOGI-MAN architecture and delivery. Core member of the team that earned six years of Exceptional CPARS and delivered DTRA’s first cloud-deployed warfighter system.
Steve — Senior Developer, Lead Architect · Tom Johnson — Deputy PM, QA Lead · James — Full-Stack Developer, QA · Ryan — Full-Stack Developer · Ahmed — Full-Stack Developer · Andy & Foluso — SQL Server, Reports
Plus business and requirements analysts, cloud and cybersecurity SMEs, system administrators, technical writers, instructional designers and help desk support.
Ready to elevate your mission?
Whether you need a proven enterprise software partner, a teaming partner for a federal opportunity, or the LOGI-MAN platform, start with a no-cost consultation.